Welcome to Our FAQs Page
At Meltex, we believe in ensuring our customers have all the information they need about our textiles and fabrics. We’ve compiled a list of frequently asked questions to help you find answers quickly and efficiently. If you don’t find what you’re looking for here, please don’t hesitate to contact us: info@meltex.co.uk.
1. What is your MOQ (Minimum Order Quantity)?
We do not carry stock
MOQs for fabrics/shades:
- Dyed fabric: 3,000m
- Prints: 5,000m and 3,000m depending on the print
- Whites: 3,000m
2. What are your roll sizes?
They typically range between 50m – 100m.
3. Do I need an account with you to request a sample?
No, we can provide a one-off sample without the need for an account, though this will be limited.
4. Do you have an up-to-date OekoTex Certificate?
Yes, for more details, please visit our Meeting Standards page.
5. What types of samples do you offer?
We offer samples as A4 hangers, allowing up to 3 shades per hanger of the same quality. We also offer full-size samples ranging from 1 metre to 5 metres. Any requests beyond this will require taking the smallest roll.
6. How do I place an order?
You can use our Contact Form or get in touch with us at info@meltex.co.uk
7. Where do you manufacture?
We have manufacturing facilities in the Thailand and China shipping worldwide. You can visit our Production page to discover more details about our factories.
8. Where is your main office located?
We have head offices in the UK & Thailand. To contact us, please email info@meltex.co.uk
9. Do you sell garments?
We specialise in textile manufacturing. However, we do make up items depending on specification and quantities.
